SunTrust Student Loans

The Custom Choice Loan is a private student loan that can help fill the gap when federal loans, scholarships, and grants aren't enough to cover college expenses.

Considering a College Savings Plan? Learn more about 529 Plans.

Considering a College Savings Plan? Learn more about 529 Plans through our Resource Center.

Packed with features that make banking simple, easy, convenient and safe!

Packed with features that make banking simple, easy, convenient and safe!

Federal & Private Loan Access

Private Loan Online Account Access

Choose from one of the four options below:

Return to a saved Custom Choice Loan® application

Return to a saved Graduate Business School Loan application

Access an existing SunTrust private student loan account at AES

SunTrust private student loans, including the Custom Choice Loan, the SunTrust Graduate Business School Loan, the SunTrust Private Student Loan Consolidation (PCON), Academic Answer, and SunTrust TERI loans are serviced by American Education Services (AES). Visit the AES website, www.aessuccess.org, to securely access account information online, make online payments or sign up for auto-debit, etc, or call 800.233.0557. Students having repayment difficulties can find helpful information at www.youcandealwithit.com.

Federal Loan Online Account Access:

Contact information for federal student loans

The National Student Loan Database System (NSLDS) can be used to locate contact information for your federal Stafford, PLUS, and Consolidation loans. You will need your Department of Education PIN in order to access your information. You can apply for a PIN or request a duplicate PIN at www.pin.ed.gov.

Contact Us

Custom Choice Loan® or Graduate Business School Loan inquiries, call 866.232.3889.

For general inquiries, call 800.552.3006

Contact Us Online.

Contact Us

To speak with SunTrust representative:

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