Private Loan Online Account Access
Choose from one of the four options below:
SunTrust private student loans, including the Custom Choice Loan, the SunTrust Graduate Business School Loan, the SunTrust Private Student Loan Consolidation (PCON), Academic Answer, and SunTrust TERI loans are serviced by American Education Services (AES). Visit the AES website, www.aessuccess.org, to securely access account information online, make online payments or sign up for auto-debit, etc. Students having repayment difficulties can find helpful information at www.youcandealwithit.com.
Federal Loan Online Account Access:
Contact information for federal student loansThe National Student Loan Database System (NSLDS) can be used to locate contact information for your federal Stafford, PLUS, and Consolidation loans. You will need your Department of Education PIN in order to access your information. You can apply for a PIN or request a duplicate PIN at www.pin.ed.gov.
Custom Choice Loan® or Graduate Business School Loan inquiries, call 866.232.3889.
Private Student Loan Consolidation inquiries, call 866.897.9793
Academic Answer® Loan inquiries, call 800.233.0557
For general inquiries, call 800.552.3006
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